Toward the Support of Challenging Service Level Agreements (SLAs) in Manual and Context-Dependent Activities

Raef Mousheimish, Yehia Taher, Karine Zeitouni. Toward the Support of Challenging Service Level Agreements (SLAs) in Manual and Context-Dependent Activities. In 40th IEEE Annual Computer Software and Applications Conference, COMPSAC Workshops 2016, Atlanta, GA, USA, June 10-14, 2016. pages 38-43, IEEE, 2016. [doi]

Abstract

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