Can Operational Transparency Enhance the Perception of Waiting Time? A Case Study from the Healthcare Sector

Osama A. Moussa, Sameha Alshakhsi, Dena Al-Thani, Raian Ali. Can Operational Transparency Enhance the Perception of Waiting Time? A Case Study from the Healthcare Sector. In 9th International Conference on Behavioural and Social Computing, BESC 2022, Matsuyama, Japan, October 29-31, 2022. pages 1-7, IEEE, 2022. [doi]

Abstract

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