Susan M. Mudambi, David Schuff, Zhewei Zhang. Why Aren't the Stars Aligned? An Analysis of Online Review Content and Star Ratings. In 47th Hawaii International Conference on System Sciences, HICSS 2014, Waikoloa, HI, USA, January 6-9, 2014. pages 3139-3147, IEEE, 2014. [doi]
Abstract is missing.