Bjoern Muenstermann, Nils Joachim, Daniel Beimborn. An empirical evaluation of the impact of process standardization on process performance and flexibility. In Robert C. Nickerson, Ramesh Sharda, editors, Proceedings of the 15th Americas Conference on Information Systems, AMCIS 2009, San Francisco, California, USA, August 6-9, 2009. pages 787, Association for Information Systems, 2009. [doi]
Abstract is missing.