Bjoern Muenstermann, Peter Moederer, Tim Weitzel. Setting Up and Managing Business Process Standardization: Insights from a Case Study with a Multinational E-Commerce Firm. In 43rd Hawaii International International Conference on Systems Science (HICSS-43 2010), Proceedings, 5-8 January 2010, Koloa, Kauai, HI, USA. pages 1-11, IEEE Computer Society, 2010. [doi]
Abstract is missing.