Markus E. Mund, Harald Weber. Usability for all. In Marc Hassenzahl, Matthias Peissner, editors, Berichtband des zweiten Workshops des German Chapters der Usability Professionals Association e.V., Usability Professionals 2004, Paderborn, Germany, September 5-8, 2004. pages 15-18, Fraunhofer Verlag, 2004. [doi]
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