Researchr is a web site for finding, collecting, sharing, and reviewing scientific publications, for researchers by researchers.
Sign up for an account to create a profile with publication list, tag and review your related work, and share bibliographies with your co-authors.
Andreas Muther, Hubert Ă–sterle. Electronic Customer Care - Neue Wege zum Kunden. Wirtschaftsinformatik, 40(2):105-113, 1998.
Abstract is missing.