Answering why and why not questions in user interfaces

Brad A. Myers, David A. Weitzman, Andrew Jensen Ko, Duen Horng Chau. Answering why and why not questions in user interfaces. In Rebecca E. Grinter, Tom Rodden, Paul M. Aoki, Edward Cutrell, Robin Jeffries, Gary M. Olson, editors, Proceedings of the 2006 Conference on Human Factors in Computing Systems, CHI 2006, Montréal, Québec, Canada, April 22-27, 2006. pages 397-406, ACM, 2006. [doi]

@inproceedings{MyersWKC06,
  title = {Answering why and why not questions in user interfaces},
  author = {Brad A. Myers and David A. Weitzman and Andrew Jensen Ko and Duen Horng Chau},
  year = {2006},
  doi = {10.1145/1124772.1124832},
  url = {http://doi.acm.org/10.1145/1124772.1124832},
  researchr = {https://researchr.org/publication/MyersWKC06},
  cites = {0},
  citedby = {0},
  pages = {397-406},
  booktitle = {Proceedings of the 2006 Conference on Human Factors in Computing Systems, CHI 2006, Montréal, Québec, Canada, April 22-27, 2006},
  editor = {Rebecca E. Grinter and Tom Rodden and Paul M. Aoki and Edward Cutrell and Robin Jeffries and Gary M. Olson},
  publisher = {ACM},
  isbn = {1-59593-372-7},
}