Brad A. Myers, David A. Weitzman, Andrew Jensen Ko, Duen Horng Chau. Answering why and why not questions in user interfaces. In Rebecca E. Grinter, Tom Rodden, Paul M. Aoki, Edward Cutrell, Robin Jeffries, Gary M. Olson, editors, Proceedings of the 2006 Conference on Human Factors in Computing Systems, CHI 2006, Montréal, Québec, Canada, April 22-27, 2006. pages 397-406, ACM, 2006. [doi]
Abstract is missing.