A microanalytical approach to the efficient governance of IT service provision: The case of Outsourcing

Nikolaos A. Mylonopoulos, Richard J. Ormerod. A microanalytical approach to the efficient governance of IT service provision: The case of Outsourcing. In Georgios I. Doukidis, Robert D. Galliers, Tawfik Jelassi, Helmut Krcmar, Frank Land, editors, Proceedings of the Third European Conference on Information Systems, ECIS 1995, Athens, Greece, 1995. pages 749-766, 1995. [doi]

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