Consumer Return Policies in Omnichannel Operations

Leela Nageswaran, Soo-Haeng Cho, Alan Scheller-Wolf. Consumer Return Policies in Omnichannel Operations. Management Science, 66(12):5558-5575, 2020. [doi]

Authors

Leela Nageswaran

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Soo-Haeng Cho

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Alan Scheller-Wolf

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