Leela Nageswaran, Soo-Haeng Cho, Alan Scheller-Wolf. Consumer Return Policies in Omnichannel Operations. Management Science, 66(12):5558-5575, 2020. [doi]
@article{NageswaranCS20,
title = {Consumer Return Policies in Omnichannel Operations},
author = {Leela Nageswaran and Soo-Haeng Cho and Alan Scheller-Wolf},
year = {2020},
doi = {10.1287/mnsc.2019.3492},
url = {https://doi.org/10.1287/mnsc.2019.3492},
researchr = {https://researchr.org/publication/NageswaranCS20},
cites = {0},
citedby = {0},
journal = {Management Science},
volume = {66},
number = {12},
pages = {5558-5575},
}