Mobile-Carrier Churning Behavior Modeling Based on Customer Satisfaction

Satoshi Nakano, Akiya Inoue, Kiyotaka Otsuka, Takeshi Kurosawa, Motoi Iwashita, Ken Nishimatsu. Mobile-Carrier Churning Behavior Modeling Based on Customer Satisfaction. In Teruhisa Hochin, Roger Y. Lee, editors, 13th ACIS International Conference on Software Engineering, Artificial Intelligence, Networking and Parallel/Distributed Computing, SNPD 2012, Kyoto, Japan, August 8-10, 2012. pages 760-765, IEEE Computer Society, 2012. [doi]

@inproceedings{NakanoIOKIN12,
  title = {Mobile-Carrier Churning Behavior Modeling Based on Customer Satisfaction},
  author = {Satoshi Nakano and Akiya Inoue and Kiyotaka Otsuka and Takeshi Kurosawa and Motoi Iwashita and Ken Nishimatsu},
  year = {2012},
  doi = {10.1109/SNPD.2012.70},
  url = {http://doi.ieeecomputersociety.org/10.1109/SNPD.2012.70},
  researchr = {https://researchr.org/publication/NakanoIOKIN12},
  cites = {0},
  citedby = {0},
  pages = {760-765},
  booktitle = {13th ACIS International Conference on Software Engineering, Artificial Intelligence, Networking and Parallel/Distributed Computing, SNPD 2012, Kyoto, Japan, August 8-10, 2012},
  editor = {Teruhisa Hochin and Roger Y. Lee},
  publisher = {IEEE Computer Society},
  isbn = {978-1-4673-2120-4},
}