Yelena Nakhimovsky, Rudy Schusteritsch, Kerry Rodden. Scaling the card sort method to over 500 items: restructuring the Google AdWords help center. In Gary M. Olson, Robin Jeffries, editors, Extended Abstracts Proceedings of the 2006 Conference on Human Factors in Computing Systems, CHI 2006, Montréal, Québec, Canada, April 22-27, 2006. pages 183-188, ACM, 2006. [doi]
Abstract is missing.