Maurizio Naldi. A Simple Model for the Effectiveness of Delaying Strategies for Telecommunications Churn Reduction. In David Al-Dabass, Alessandra Orsoni, Adam Brentnall, Ajith Abraham, Richard N. Zobel, editors, Proceedings of the 10th EUROS/UKSim International Conference on Computer Modelling and Simulation, Cambridge University, Emmanuel College, Cambridge, UK, 1-3 April 2008. pages 461-466, IEEE, 2008. [doi]
Abstract is missing.