Ullas Nambiar, Himanshu Gupta, Raju Balakrishnan, Mukesh K. Mohania. Helping satisfy multiple objectives during a service desk conversation. In Jason Tsong-Li Wang, editor, Proceedings of the ACM SIGMOD International Conference on Management of Data, SIGMOD 2008, Vancouver, BC, Canada, June 10-12, 2008. pages 1147-1158, ACM, 2008. [doi]
@inproceedings{NambiarGBM08,
title = {Helping satisfy multiple objectives during a service desk conversation},
author = {Ullas Nambiar and Himanshu Gupta and Raju Balakrishnan and Mukesh K. Mohania},
year = {2008},
doi = {10.1145/1376616.1376731},
url = {http://doi.acm.org/10.1145/1376616.1376731},
researchr = {https://researchr.org/publication/NambiarGBM08},
cites = {0},
citedby = {0},
pages = {1147-1158},
booktitle = {Proceedings of the ACM SIGMOD International Conference on Management of Data, SIGMOD 2008, Vancouver, BC, Canada, June 10-12, 2008},
editor = {Jason Tsong-Li Wang},
publisher = {ACM},
isbn = {978-1-60558-102-6},
}