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Exploring Design Principles Promoting Organizational Knowledge Creation via Robo-Advisory: The Case of Collaborative Group Decision-Making in the After Sales Management

Nicole Maria Namyslo, Dominik Jung, Timo Sturm. Exploring Design Principles Promoting Organizational Knowledge Creation via Robo-Advisory: The Case of Collaborative Group Decision-Making in the After Sales Management. In Munir Mandviwalla, Matthias Söllner 0001, Tuure Tuunanen, editors, Design Science Research for a Resilient Future - 19th International Conference on Design Science Research in Information Systems and Technology, DESRIST 2024, Trollhättan, Sweden, June 3-5, 2024, Proceedings. Volume 14621 of Lecture Notes in Computer Science, pages 310-324, Springer, 2024. [doi]

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