Assessing Website Quality of Online Travel Agency: An Application of the Importance-Performance and Gap Analysis Model

F. I. H. Nasution, A. K. Khairunnisa, A. A. Menawan, L. Gobel, Fahmi Ardi, M. Mujiya Ulkhaq. Assessing Website Quality of Online Travel Agency: An Application of the Importance-Performance and Gap Analysis Model. In ICDTE 2019: The 3rd International Conference on Digital Technology in Education, Yamanashi, Japan, October, 2019. pages 176-180, ACM, 2019. [doi]

Abstract

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