Kseniya Navazhylava. Choose What to Feel: Emotional Labour in Space of Classic Organizations and Virtual Collaborations. In Luis M. Camarinha-Matos, Lai Xu, Hamideh Afsarmanesh, editors, Collaborative Networks in the Internet of Services - 13th IFIP WG 5.5 Working Conference on Virtual Enterprises, PRO-VE 2012, Bournemouth, UK, October 1-3, 2012. Proceedings. Volume 380 of IFIP Advances in Information and Communication Technology, pages 637-644, Springer, 2012. [doi]
Abstract is missing.