Alan S. Neal, Roger M. Simons. Playback: A method for evaluating the usability of software and its documentation. In Raoul N. Smith, Richard W. Pew, Ann Janda, editors, Proceedings of the SIGCHI Conference on Human Factors in Computing Systems, CHI 1983, Boston, Massachusetts, USA, December 12-15, 1983. pages 78-82, ACM, 1983. [doi]
Abstract is missing.