Renato Neder, Paulo Augusto Ramalho de Souza, Olivan da Silva Rabêlo, Elisandra Marisa Zambra, Cristiano Maciel, Rodrigo Mello, Samara Vaz da Cunha Trejan, Alexandre Martins dos Anjos. Critical Factors that Impact Process Management Implementation Strategies: A Case Study of a Government Agency. In Andrea Ko, Enrico Francesconi, editors, Electronic Government and the Information Systems Perspective - 7th International Conference, EGOVIS 2018, Regensburg, Germany, September 3-5, 2018, Proceedings. Volume 11032 of Lecture Notes in Computer Science, pages 29-42, Springer, 2018. [doi]
Abstract is missing.