Deliberate Learning to Improve Performance in Dynamic Service Settings: Evidence from Hospital Intensive Care Units

Ingrid M. Nembhard, Anita L. Tucker. Deliberate Learning to Improve Performance in Dynamic Service Settings: Evidence from Hospital Intensive Care Units. Organization Science, 22(4):907-922, 2011. [doi]

Authors

Ingrid M. Nembhard

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Anita L. Tucker

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