Ingrid M. Nembhard, Anita L. Tucker. Deliberate Learning to Improve Performance in Dynamic Service Settings: Evidence from Hospital Intensive Care Units. Organization Science, 22(4):907-922, 2011. [doi]
@article{NembhardT11,
title = {Deliberate Learning to Improve Performance in Dynamic Service Settings: Evidence from Hospital Intensive Care Units},
author = {Ingrid M. Nembhard and Anita L. Tucker},
year = {2011},
doi = {10.1287/orsc.1100.0570},
url = {http://dx.doi.org/10.1287/orsc.1100.0570},
researchr = {https://researchr.org/publication/NembhardT11},
cites = {0},
citedby = {0},
journal = {Organization Science},
volume = {22},
number = {4},
pages = {907-922},
}