Multistate Belief Probabilities-Based Prioritization Framework for Customer Satisfaction Attributes in Product Development

Bimal P. Nepal, Om Prakash Yadav, Michael D. Johnson. Multistate Belief Probabilities-Based Prioritization Framework for Customer Satisfaction Attributes in Product Development. IEEE Transactions on Systems, Man, and Cybernetics, Part A, 44(6):728-743, 2014. [doi]

@article{NepalYJ14,
  title = {Multistate Belief Probabilities-Based Prioritization Framework for Customer Satisfaction Attributes in Product Development},
  author = {Bimal P. Nepal and Om Prakash Yadav and Michael D. Johnson},
  year = {2014},
  doi = {10.1109/TSMC.2013.2272613},
  url = {http://dx.doi.org/10.1109/TSMC.2013.2272613},
  researchr = {https://researchr.org/publication/NepalYJ14},
  cites = {0},
  citedby = {0},
  journal = {IEEE Transactions on Systems, Man, and Cybernetics, Part A},
  volume = {44},
  number = {6},
  pages = {728-743},
}