Barbara Neuhofer, Dimitrios Buhalis, Adele Ladkin. High Tech for High Touch Experiences: A Case Study From the Hospitality Industry. In Lorenzo Cantoni, Zheng Phil Xiang, editors, Information and Communication Technologies in Tourism 2013, ENTER 3013, Proceedings of the International Conference in Innsbruck, Austria, January 22-25, 2013. pages 290-301, Springer, 2013. [doi]
Abstract is missing.