Minh-Quoc Nghiem, Nichola Roberts, Dmitry Sityaev. Speaker Role Identification in Call Centre Dialogues: Leveraging Opening Sentences and Large Language Models. In David Schlangen, Svetlana Stoyanchev, Shafiq Joty, Ondrej Dusek, Casey Kennington, Malihe Alikhani, editors, Proceedings of the 24th Meeting of the Special Interest Group on Discourse and Dialogue, SIGDIAL 2023, Prague, Czechia, September 11 - 15, 2023. pages 388-392, Association for Computational Linguistics, 2023. [doi]
Abstract is missing.