Duyen T. Nguyen, Susan R. Fussell. Effect of message content on communication processes in intercultural and same-culture instant messaging conversations. In Amy Bruckman, Scott Counts, Cliff Lampe, Loren G. Terveen, editors, Computer Supported Cooperative Work, CSCW 2013, San Antonio, TX, USA, February 23-27, 2013. pages 19-32, ACM, 2013. [doi]
Abstract is missing.