An Nguyen, Stefan Foerstel, Thomas Kittler, Andrey Kurzyukov, Leo Schwinn, Dario Zanca, Tobias Hipp, Da-Jun Sun, Michael Schrapp, Eva Rothgang, Björn M. Eskofier. System Design for a Data-Driven and Explainable Customer Sentiment Monitor Using IoT and Enterprise Data. IEEE Access, 9:117140-117152, 2021. [doi]
@article{NguyenFKKSZHSSR21,
title = {System Design for a Data-Driven and Explainable Customer Sentiment Monitor Using IoT and Enterprise Data},
author = {An Nguyen and Stefan Foerstel and Thomas Kittler and Andrey Kurzyukov and Leo Schwinn and Dario Zanca and Tobias Hipp and Da-Jun Sun and Michael Schrapp and Eva Rothgang and Björn M. Eskofier},
year = {2021},
doi = {10.1109/ACCESS.2021.3106791},
url = {https://doi.org/10.1109/ACCESS.2021.3106791},
researchr = {https://researchr.org/publication/NguyenFKKSZHSSR21},
cites = {0},
citedby = {0},
journal = {IEEE Access},
volume = {9},
pages = {117140-117152},
}