Thanh Nguyen, Mohini Singh. Impact of Internet Banking on Customer Satisfaction and Loyalty: A Conceptual Model. In Jian Chen, editor, The Fourth International Conference on Electronic Business - Shaping Business Strategy in a Networked World. pages 298-303, Academic Publishers/World Publishing Corporation, 2004.
@inproceedings{NguyenS04:3,
title = {Impact of Internet Banking on Customer Satisfaction and Loyalty: A Conceptual Model},
author = {Thanh Nguyen and Mohini Singh},
year = {2004},
researchr = {https://researchr.org/publication/NguyenS04%3A3},
cites = {0},
citedby = {0},
pages = {298-303},
booktitle = {The Fourth International Conference on Electronic Business - Shaping Business Strategy in a Networked World},
editor = {Jian Chen},
publisher = {Academic Publishers/World Publishing Corporation},
isbn = {7-5062-7342-X},
}