Duong Nguyen, Simon Thompson, Cefn Hoile. Hubbub - An Innovative Customer Support Forum. In Dominik Flejter, Slawomir Grzonkowski, Tomasz Kaczmarek, Marek Kowalkiewicz, Tadhg Nagle, Jonny Parkes, editors, BIS 2008 Workshops Proceedings: Social Aspects of the Web (SAW 2008), Advances in Accessing Deep Web (ADW 2008), E-Learning for Business Needs, Innsbruck, Austria, 6-7 May 2008. Volume 333 of CEUR Workshop Proceedings, pages 55-67, CEUR-WS.org, 2008. [doi]
Abstract is missing.