Björn Niehaves, Ralf Plattfaut. From Bureaucratic to Quasi-market Environments: On the Co-evolution of Public Sector Business Process Management. In Maria Wimmer, Jean-Loup Chappelet, Marijn Janssen, Hans Jochen Scholl, editors, Electronic Government, 9th IFIP WG 8.5 International Conference, EGOV 2010, Lausanne, Switzerland, August 29 - September 2, 2010. Proceedings. Volume 6228 of Lecture Notes in Computer Science, pages 387-399, Springer, 2010. [doi]
Abstract is missing.