Jakob Nielsen, Robert L. Mack, Keith H. Bergendorff, Nancy L. Grischkowsky. Integrated software usage in the professional work environment: evidence from questionnaires and interviews. In Marilyn M. Mantei, Peter Orbeton, editors, Proceedings of the SIGCHI Conference on Human Factors in Computing Systems, CHI 1886, Boston, Massachusetts, USA, April 13-17, 1986. pages 162-167, ACM, 1986. [doi]
Abstract is missing.