Marko Nieminen, Sari Karjalainen, Sirpa Riihiaho, Petri Mannonen. Towards Fine-Grained Usability Testing: New Methodological Directions with Conversation Analysis. In Masaaki Kurosu, editor, Human Centered Design, First International Conference, HCD 2009, Held as Part of HCI International 2009, San Diego, CA, USA, July 19-24, 2009, Proceedings. Volume 5619 of Lecture Notes in Computer Science, pages 879-887, Springer, 2009. [doi]
Abstract is missing.