A Questionnaire Assessment of the Contributing Factors to Empathy

Miki Nishio, Takashi Maeno. A Questionnaire Assessment of the Contributing Factors to Empathy. In Takashi Maeno, Yuriko Sawatani, Tatsunori Hara, editors, Serviceology for Designing the Future, Selected and Edited Papers of the 2nd International Conference on Serviceology, ICServ 2014, Yokohama, Japan, 14-16 September 2014. pages 371-385, Springer, 2014. [doi]

Authors

Miki Nishio

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Takashi Maeno

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