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Structure, Content and Use of IT Service Catalogs - Empirical Analysis and Development of a Maturity Model

Felicitas Nord, Regine Dörbecker, Tilo Böhmann. Structure, Content and Use of IT Service Catalogs - Empirical Analysis and Development of a Maturity Model. In Tung X. Bui, Ralph H. Sprague Jr., editors, 49th Hawaii International Conference on System Sciences, HICSS 2016, Koloa, HI, USA, January 5-8, 2016. pages 1642-1651, IEEE, 2016. [doi]

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Felicitas Nord

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Regine Dörbecker

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Tilo Böhmann

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