Felicitas Nord, Regine Dörbecker, Tilo Böhmann. Structure, Content and Use of IT Service Catalogs - Empirical Analysis and Development of a Maturity Model. In Tung X. Bui, Ralph H. Sprague Jr., editors, 49th Hawaii International Conference on System Sciences, HICSS 2016, Koloa, HI, USA, January 5-8, 2016. pages 1642-1651, IEEE, 2016. [doi]
Abstract is missing.