Vanessa Nunes, Claudia Cappelli, Rodrigo Michel De Moraes, Rodrigo Oliveira, José Lutiano Costa da Silva. Method for Evaluating the Use of Plain Language in Interfaces of Public Service Portals. In David Duenas-Cid, Nadzeya Sabatini, Loni Hagen, Hsin-Chung Liao, editors, Proceedings of the 24th Annual International Conference on Digital Government Research, DGO 2023, Gdańsk, Poland, July 11-14, 2023. pages 233-243, ACM, 2023. [doi]
Abstract is missing.