Ana-Gabriela Núñez, María del Carmen Penadés, José H. Canós, Marcos R. S. Borges. Towards a Total Quality Framework for the Evaluation and Improvement of Emergency Plans Management. In Leysia Palen, Monika Büscher, Tina Comes, Amanda L. Hughes, editors, 12th Proceedings of the International Conference on Information Systems for Crisis Response and Management, Krystiansand, Norway, May 24-27, 2015. ISCRAM Association, 2015. [doi]
Abstract is missing.