Aisling Ann O'Kane, Yvonne Rogers, Ann E. Blandford. Gaining empathy for non-routine mobile device use through autoethnography. In Matt Jones, Philippe A. Palanque, Albrecht Schmidt, Tovi Grossman, editors, CHI Conference on Human Factors in Computing Systems, CHI'14, Toronto, ON, Canada - April 26 - May 01, 2014. pages 987-990, ACM, 2014. [doi]
Abstract is missing.