Jacki O'Neill, Shourya Roy, Antonietta Grasso, David Martin. Form digitization in BPO: from outsourcing to crowdsourcing?. In Wendy E. Mackay, Stephen A. Brewster, Susanne Bødker, editors, 2013 ACM SIGCHI Conference on Human Factors in Computing Systems, CHI '13, Paris, France, April 27 - May 2, 2013. pages 197-206, ACM, 2013. [doi]
Abstract is missing.