A Hybrid Machine Learning Model for Predicting Customer Churn in the Telecommunication Industry

Modupe Odusami, Olusola Abayomi-Alli, Sanjay Misra, Adebayo Abayomi-Alli, Mayank Mohan Sharma. A Hybrid Machine Learning Model for Predicting Customer Churn in the Telecommunication Industry. In Ajith Abraham, Hideyasu Sasaki, Ricardo Rios, Niketa Gandhi, Umang Singh, Kun Ma, editors, Innovations in Bio-Inspired Computing and Applications - Proceedings of the 11th International Conference on Innovations in Bio-Inspired Computing and Applications (IBICA 2020) held during December 16-18, 2020. Volume 1372 of Advances in Intelligent Systems and Computing, pages 458-468, Springer, 2020. [doi]

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