How can I help you? Design principles for task-oriented speech dialog systems in customer service - researchr publication authors

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Thuy Duong Oesterreich, Eduard Anton, Julian Schuir, Alexander Brehm, Frank Teuteberg. How can I help you? Design principles for task-oriented speech dialog systems in customer service. Inf. Syst. E-Business Management, 21(1):37-79, March 2023. [doi]

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