Thomas J. Olbrich, Norbert Kaiser. A Current Assessment of the Quality and State of the Art of Process Management - A Discussion of Results from a Recent Survey. In Stefan Oppl, Albert Fleischmann, editors, S-BPM ONE - Education and Industrial Developments - 4th International Conference, S-BPM ONE 2012, Vienna, Austria, April 4-5, 2012. Proceedings. Volume 284 of Communications in Computer and Information Science, pages 1-15, Springer, 2012. [doi]
Abstract is missing.