The role of training in preparing end users to learn new but similar software packages - researchr publication authors

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Lorne Olfman, Conrad Shayo. The role of training in preparing end users to learn new but similar software packages. In Fred Niederman, editor, Proceedings of the ACM SIGCPR Conference on Computer Personnel Research, San Francisco, California, USA, April 3-5, 1997. pages 210-223, ACM, 1997. [doi]

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