Joyce Aline Pereira de Oliveira, Carina F. Alves, George Valença. Factors Involved in Structuring of a Business Process Office in a Public Organization. In Frank Siqueira, Patricia Vilain, Claudia Cappelli, Raul Sidnei Wazlawick, editors, Proceedings of the XII Brazilian Symposium on Information Systems on Brazilian Symposium on Information Systems: Information Systems in the Cloud Computing Era, SBSI 2016, Florianópolis, Brazil, May 17-20, 2016. pages 597-604, ACM, 2016. [doi]
Abstract is missing.