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Structuring Institutionalization of Digitally-Enabled Service Transformation in Public Sector: Does Actor or Structure Matters?

Amizan Omar, Ramzi Elhaddadeh. Structuring Institutionalization of Digitally-Enabled Service Transformation in Public Sector: Does Actor or Structure Matters?. In 22nd Americas Conference on Information Systems, AMCIS 2016, San Diego, CA, USA, August 11-14, 2016. Association for Information Systems, 2016. [doi]

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