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Exploring Digitally Enabled Service Transformation in the Public Sector: Would Institutional and Structuration Theory Concepts Keep the Research Talking?

Amizan Omar, Ramzi El-Haddadeh, Vishanth Weerakkody. Exploring Digitally Enabled Service Transformation in the Public Sector: Would Institutional and Structuration Theory Concepts Keep the Research Talking?. IJEGR, 12(4):1-14, 2016. [doi]

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