Khayri Omar, Helana Scheepers, Rosemary Stockdale. eGovernment Service Quality Assessed through the Public Value Lens. In Marijn Janssen, Hans Jochen Scholl, Maria Wimmer, Yao-Hua Tan, editors, Electronic Government - 10th IFIP WG 8.5 International Conference, EGOV 2011, Delft, The Netherlands, August 28 - September 2, 2011. Proceedings. Volume 6846 of Lecture Notes in Computer Science, pages 431-440, Springer, 2011. [doi]
@inproceedings{OmarSS11,
title = {eGovernment Service Quality Assessed through the Public Value Lens},
author = {Khayri Omar and Helana Scheepers and Rosemary Stockdale},
year = {2011},
doi = {10.1007/978-3-642-22878-0_36},
url = {http://dx.doi.org/10.1007/978-3-642-22878-0_36},
researchr = {https://researchr.org/publication/OmarSS11},
cites = {0},
citedby = {0},
pages = {431-440},
booktitle = {Electronic Government - 10th IFIP WG 8.5 International Conference, EGOV 2011, Delft, The Netherlands, August 28 - September 2, 2011. Proceedings},
editor = {Marijn Janssen and Hans Jochen Scholl and Maria Wimmer and Yao-Hua Tan},
volume = {6846},
series = {Lecture Notes in Computer Science},
publisher = {Springer},
isbn = {978-3-642-22877-3},
}