Kevin Ortbach, Oliver Gaß, Sebastian Köffer, Silvia Schacht, Nicolai Walter, Alexander Maedche, Björn Niehaves. Design Principles for a Social Question and Answers Site: Enabling User-to-User Support in Organizations. In Monica Chiarini Tremblay, Debra E. VanderMeer, Marcus A. Rothenberger, Ashish Gupta 0004, Victoria Y. Yoon, editors, Advancing the Impact of Design Science: Moving from Theory to Practice - 9th International Conference, DESRIST 2014, Miami, FL, USA, May 22-24, 2014. Proceedings. Volume 8463 of Lecture Notes in Computer Science, pages 54-68, Springer, 2014. [doi]
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