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Empowering employees through instant messaging

Carol Xiaojuan Ou, Robert M. Davison, Xuepan Zhong, Yi Liang. Empowering employees through instant messaging. IT & People, 23(2):193-211, 2010. [doi]

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Carol Xiaojuan Ou

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Robert M. Davison

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Xuepan Zhong

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Yi Liang

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